Work with an ISO 9001 expert

Whether you're looking to implement ISO 9001 for the first time, need help with customer service / quality improvements, auditing or training, I can help.

I’m based centrally in Milton Keynes in the UK. I am happy to travel or support you remotely as you prefer.

I make it easy, fast and effective for you to achieve and maintain certification, whilst ensuring measurable value and realised business benefits. See what many of my clients have to say about my approach >.

With over 20 years’ experience with management systems, some as a BSI certification assessor, I provide a tailored service to help you achieve your goals and your business to succeed. As well as ISO 9001, I can support you with ISO 14001, ISO 27001, ISO 45001, and more.

I can help with:

  • Implementation, certification and if required ongoing auditing of an ISO 9001 quality management system

  • Identifying areas for improvement in quality, customer service and business processes

  • Techniques to maximise employee engagement and ensure you receive value from your management system

  • Training and awareness sessions, including senior management briefings and internal auditing

  • Coaching you and/or your colleagues to be able to maintain the management system, carry out audits so you don’t have to depend on a consultant longer term

What is ISO 9001?

Now in its third decade, ISO 9001 has evolved to the point that it's often referred to as a business management standard or system (BMS) with significant potential return on investment (ROI). Have a look at my blog post about ISO 9001 Quality Management ROI for some very compelling statistics >

With the core focus on customer satisfaction through efficient processes and continual improvement, ISO 9001 covers everything from risk mitigation, supply chain evaluation, to performance management. It has been adopted by over a million businesses worldwide.

The benefits are huge, with ISO 9001 often a requirement in tenders and pre-qualification questionnaires, it is a great competitive differentiator.

Read my blog post on some of the many reasons to implement a management system and why now is a great time to invest in doing so >