On the fence about what the benefits are for your business to implementing a quality, environmental, health & safety or information security management system?
And why now is a good time to invest in implementing it?
From my own 20-years working with management systems, here are some of the top reasons and benefits to implement a management system:
Why now is the right time
Considering some of the current national and global uncertainty, now really is a great time to be at the top of your game, to be seen and heard above all the noise of your competitors, to attract and retain the best talent, compete in current and new market sectors, operate in an efficient cost effective way, meet the ethical and moral expectations of your stakeholders and better manage legal compliance. A management system can do this and more by implementing a resilience framework tailored to your business and strategy.
This enables you to establish processes to ensure improvements are implemented, performance is monitored and reviewed, and lessons are learnt and methods adapted, following a dynamic yet structured approach.
The list again in a format for you to copy into your business case to implement a management system
Improve scoring on tenders or pre-qualification questionnaires (PQQs)
Gain new customers. Enter into longer term contracts, new markets and increase your organisation’s growth and stability. Reduce your costs, time and effort in completing and supplying additional information for tenders and PQQs.
Compete on an equal footing
Operate in the same sector as your competitors that have already achieved certification.
Gain a competitive advantage
Stand out from your competitors that don’t have best practise management systems in place – or certification to prove it.
Increased quality in products / services
Reduce waste, product rework, materials used, warranty claims, refunds or returns, reducing your costs and boosting customer satisfaction.
Enhance customer satisfaction
Increase repeat customers, and convert them into your brand advocates / raving fans.
Increase stakeholder confidence
Decrease need for 2nd party audits, diligence / duty of care checks or site visits needed by stakeholders, reducing your time and effort accommodating audits and providing information.
Meet contract, operating permit or licence requirement
Win or retain contract(s)
Acquire permit or licence to operate your business/process at a site, reducing costs and need to outsource or transport associated with operating elsewhere.
Increase stakeholder confidence
Reduce your organisation’s risk profile to customers, insurers, regulators, investors and other stakeholders, increasing loyalty, investment and reducing insurance premiums.
Increase efficiency and productivity
Achieve growth, reduce your costs for waste, use of materials and resources.
Improve legal compliance
Establish a framework to identify, manage and address your legal obligations, reducing your risk of prosecution, financial penalties and reputational harm.
Achieve sustainable growth
Consider your impacts and risks through change management processes
Enhance reputation, engage and improve morale
Demonstrate your value and commitments to improvement, customer satisfaction, risk management - as relevant to management system standard(s).
Attract and retain talent through better engagement and morale.
Ensure effective risk management
Through processes ensure your commercial, cyber, safety or environmental risks are effectively managed - as relevant to management system standard(s).